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Summary.
Over the past year, consumers have migrated en masse from traditional search engines to Gen AI platforms including ChatGPT, Gemini, DeepSeek, and Perplexity. In a survey of 12,000 consumers, 58% (vs. only 25% in 2023) reported having turned to Gen AI tools for product/service recommendations. Another study reported a 1,300% surge in AI search referrals to U.S. retail sites during the 2024 holiday season.
Read more on Brand management or related topics Market research, Consumer behavior, Market segmentation, Social marketing, Customer strategy, AI and machine learning, Generative AI and Algorithms
