PrizePicks Becomes First DFS Operator to Secure NCPG’s iCAP Accreditation
North American daily fantasy sports leader PrizePicks announced that it has secured a major responsible gaming recognition just in time for National Problem Gambling Awareness Month (PGAM).
PrizePicks Just Made History
PrizePicks, which is the largest daily fantasy sports operator in North America, announced that it has been awarded Internet Compliance Assessment Program (iCAP) accreditation from the National Council on Problem Gambling (NCPG).
The company stressed that, to date, it is the only daily fantasy sports operator to have ever received this recognition. For context, the iCAP certification highlights PrizePicks as one of the operators meeting the NCPG’s highest standards for responsible gaming and consumer protection practices.
As mentioned, the iCAP assessment program was developed by the NCPG and is currently the leading program of its kind in the United States. The certification process involves an independent, comprehensive review of an operator’s responsible gaming policies and practices.
When companies apply for certification, they must be prepared to have their know-your-customer (KYC) protocols, staff training programs, work culture, consumer protection measures, responsible gambling tools, customer service standards, and regulatory compliance thoroughly assessed.
According to PrizePicks’ announcement, the evaluation by the NCPG “ensured alignment with the “highest Internet Responsible Gaming (IRG) standards, drawing from best practices across jurisdictions worldwide.”
NCPG Applauded PrizePicks’ Commitment
Representatives commented on the recognition, with PrizePicks’ CEO, Mike Ybarra, saying that it attests to the culture his team has fostered. Ybarra said that the iCAP certification is an “incredible honor” that proves PrizePicks will always put the customers’ safety first.
I want to extend my sincere thanks to the NCPG for their thorough evaluation, and to our exceptional team for setting the bar as an industry leader in responsible gaming.
Mike Ybarra, chief executive officer, PrizePicks
Jaime D. Costello, director of programs at the NCPG, was pleased that PrizePicks managed to hold up to the council’s high standards.
We are proud to recognize PrizePicks as the first daily fantasy sports operator to receive iCAP accreditation. This achievement highlights their unwavering commitment to player protection and promoting positive play, setting a new benchmark for excellence in the industry.
Jaime D. Costello, director of programs, NCPG
In the meantime, PrizePicks reiterated its commitment to maintaining responsible gaming as a core focus during its expansion into new markets. The daily fantasy sports operator already boasts partnerships with top-tier RG powerhouses, such as Kindbridge Behavioral Health, Socure, EPIC Global Solutions, Xpoint, and IC360.
March is Problem Gambling Awareness Month
The recognition of PrizePicks comes just in time for March, which is National Problem Gambling Awareness Month in America. PGAM is an annual initiative that puts the emphasis on safer gambling and aligns industry stakeholders, regulators and governments’ efforts to promote transparent and safe gaming.
Speaking of PGAM, Bally’s Corporation just unveiled a new initiative for Problem Gambling Awareness Month called Game in Good Hands. The casino and hospitality company likewise stressed its desire to promote gaming and expand safely.
