Rite Aid says breach exposes sensitive details of 2.2 million customers

Rite Aid, the third biggest US drug store chain, said that more than 2.2 million of its customers have been swept into a data breach that stole personal information, including driver’s license numbers, addresses, and dates of birth.

The company said in mandatory filings with the attorneys general of states including Maine, Massachusetts, Vermont, and Oregon that the stolen data was associated with purchases or attempted purchases of retail products made between June 6, 2017, and July 30, 2018. The data provided included the purchaser’s name, address, date of birth, and driver’s license number or other form of government-issued ID. No social security numbers, financial information, or patient information was included.

“On June 6, 2024, an unknown third party impersonated a company employee to compromise their business credentials and gain access to certain business systems,” the filing stated. “We detected the incident within 12 hours and immediately launched an internal investigation to terminate the unauthorized access, remediate affected systems and ascertain if any customer data was impacted.”

RansomHub, the name of a relatively new ransomware group, has taken credit for the attack, which it said yielded more than 10GB of customer data. RansomHub emerged earlier this year as a rebranded version of a group known as Knight. According to security firm Check Point, RansomHub became the most prevalent ransomware group following an international operation by law enforcement in May that took down much of the infrastructure used by rival ransomware group Lockbit.

On its dark web site, RansomHub said it was in advanced stages of negotiation with Rite Aid officials when the company suddenly cut off communications. A Rite Aid official didn’t respond to questions sent by email. Rite Aid has also declined to say if the employee account compromised in the breach was protected by multifactor authentication.

Rite Aid has more than 1,700 stores in 16 states. It posted sales of $5.7 billion in its most recent fiscal quarter, ending on June 3. The chain filed for bankruptcy in October, largely to seek protection from lawsuits surrounding the opioid crisis. Rite Aid is a defendant in several lawsuits stemming from a separate data breach in May 2023. The earlier breach exposed patient names, dates of birth, addresses, prescription data, and insurance data for more than 24,000 customers. Rite Aid has previously reported breaches in 2015, 2017, and 2018.